Technical Infractructure

  • Telemarketing tools and high performance CRM allow to have rapid access to detailed reportings. These reports provide structured results as well as qualitative and quantitative analysis through key indicators.
  • These interfaces multiply the contact channels: phoning, email, sms, social networks, net and a 360° database exploitation.
  • A scalable and flexible architecture to ensure a rapid increase in production.
  • The technical soltions and databases are hosted in a « Tiers 3+ » datacenter (TIA942 Standard) with a broadband multi-operator connection.
  • The redundant platform is based on a high availability cluster using technology Vmware Vsphere via secure firewall( multi failover cluster instance).
  • A 30 seats backup site connected by a multi operator link.

Guaranteed availability level

Physical Security based on a federated technical management.

2 production sites are interconnected