Tunis Call Center

  • Pioneer of the call centers in Tunisia, TCC has been created in 1998 by the Tunisie Leasing Group.
  • TCC is a multichannel contact center for customer Service, Sales and Marketing
  • The Call Center has handled since its creation TLG’s customer relations and national recovery before developing an affshore offer in 2003, therefor meeting the specific needs of international markets(French SpeakingEurope, Germany and Italy).
  • 1300 m2 fitted out for the business need, 250 active positions dedicated to the production and BPO, 24 close supervision desks (supervision, coaching, and quality control) to 90% open spaces to which are added management positions of a higher level.
  • Meninx Holding is the major shareholder of TCC, which confers it a financial solidity.